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Toyota is perhaps the automaker most committed to U.S. multicultural audiences. One example is the Toyota opportunity exchange which took place last Monday and Tuesday in Covington, Kentucky. But is Toyota’s overall marketing strategy about to change in the U.S. as it recently did in Europe? In that continent Toyota announced a plan to create a more customer-centric business model by moving its creative, digital, content and media business from Publicis Groupe to WPP-backed The&Partnership. If Toyota were to make changes in the U.S., where it spent US $1.4 billion in advertising in 2015, what agencies and decision makers would be impacted? Let’s take a look.

“Our ambition is to strengthen Toyota’s brand image in Europe by producing ever better cars, communicating a clear brand purpose and maximizing the effectiveness of our media investments. We believe a new business model is required to achieve this – one that is more integrated and customer-centric – with digital transformation at its heart,” Karl Schlicht, executive vice president of Toyota Europe, said in a statement. As a result Toyota Motor Europe moved its creative, digital, content and media business from Publicis Groupe to WPP-backed The&Partnership, which will create a network of dedicated hubs called &Toyota for the auto maker. Media will be done by m/Six, a UK media planning and buying agency backed by WPP. The European account, estimated  at over US $300 million, was previously at Saatchi & Saatchi and Zenith.

Who Would be Impacted in the U.S.

So will this happen in the U.S? We don’t know, perhaps some of it may already have happened when in 2013 Jack Hollis Group Vice President, Marketing called for a more integrated “Total Market” approach between Toyota’s multicultural agencies and its general market agency. The new team, called “Total Toyota” was created so that the general-market advertising traditionally handled primarily by Saatchi would have more input from Toyota’s African-American agency Burrell Communications, Hispanic-market agency Conill and InterTrend Communications, which handles Asian-American advertising for the automaker, Hollis said.

Zenith, part of Publicis Media, is the media buying agency for Toyota in the U.S., Mexico and Puerto Rico and also for Lexus (general market).

Hispanic marketing agency Conill Advertising has Toyota Motor Sales among the agency’s roster of clients. Among the executives working on Toyota at Conill is  William Formeca,  Director Communication Strategies and is part of the Toyota Media Team.

Toyota brand Lexus works with agency Walton Isaacson, where Liz Palato and Alvaro Salinas are both media leads on the business. On the other rhand, Mike Marinero is in charge of the Hispanic marketing efforts.

Find out more on all the decision makers behind the Toyota and Lexus brands in Portada’s Interactive Database of Marketers targeting U.S. consumers.. Plus detailed contact information on more than 2,000 Corporate Marketers and Agency Executives targeting U.S. consumers. GET YOUR FREE TRIAL to PORTADA’s Interactive Database! Contact Sales Research Manager Silvina Poirier if you have questions: silvina@portada-online.com.

Additional Key Toyota Brand Marketers

David Chung Director, Advertising & Marketing Management

Mia Phillips is National Manager of Brand, Multicultural & Crossline Marketing Strategy of Toyota USA

Lisa Materazzo Corporate Manager, Media Strategy & Digital Engagement

 

Find out more on all the decision makers behind the Toyota and Lexus brands in Portada’s Interactive Database of Marketers targeting U.S. consumers.. Plus detailed contact information on more than 2,000 Corporate Marketers and Agency Executives targeting U.S. consumers. GET YOUR FREE TRIAL to PORTADA’s Interactive Database! Contact Sales Research Manager Silvina Poirier if you have questions: silvina@portada-online.com.

A summary for Corporate Marketers, Media Sales Executives and Advertising Agencies to see what clients are moving into the Multicultural market and/or targeting Multicultural consumers right now.

Check out Portada’s Interactive Database of Corporate Marketers and Agency Executives with newly introduced upgraded features (see details at the bottom of this article). 20 NEW LEADS HAVE JUST BEEN UPLOADED. To acquire the database, please contact Silvina Poirier at 1-800-397-5322 or e-mail her at silvina@portada-online.com.

For prior Sales Leads editions, click here.

  • El Pollo Loco

descargaFire-grilled chicken chain El Pollo Loco announced it has selected Vitro as its creative agency of record following a competitive review. Vitro will oversee all research, strategy, production, and integrated communications across television, radio, digital, and out-of-home.AAR Partners, a national agency search consultancy, managed the agency search process.El Pollo Loco  chicken restaurant chain uses fresh ingredients inspired by Mexican recipes. With more than 445 company-owned and franchised restaurants in Arizona, California, Nevada, Texas and Utah, El Pollo Loco is expanding its presence in key markets through a combination of company and existing and new franchisee development. The chain selected Harmelin Media, a results-focused, full service advertising, media planning and buying agency, as its media agency of record the past April. AAR Partners also managed the search process.

  • Electrolux

descarga-3Electrolux has appointed VML as its lead creative and digital agency in North America for its Electrolux and Frigidaire brands, following a review. VML pulled together a team of sibling WPP shops to support the company across media, in-store and brand activation and PR.The review was managed by The Burnett Collective and included brand advertising, digital, media, public relations, CRM and in-store marketing. VML  team of agencies to support the business included Geometry for brand activation and in-store, MediaCom for media planning and buying and Cohn & Wolfe for PR. DDB was Electrolux’s North American incumbent for creative and digital duties for the past 10 years. Weber Shandwick handled public relations and Zenith Media handled the media strategy .

  • ampm
descarga-2Conill has been awarded U.S. Hispanic marketing duties for leading convenience store chain ampm. The assignment was the result of a competitive agency review. As Hispanic agency of record, Conill’s scope includes strategy, creative, social media and digital communications.For nearly 40 years, ampm has been serving customers through a network of over 980 locations across Arizona, California, Nevada, Oregon and Washington. The franchisee-based retailer is proud to be among the first U.S. convenience stores affiliated with retail fuel stations.
  • USAA

descargaPublicis Groupe team, including Razorfish, Saatchi & Saatchi and others within the network, has been appointed to handle The United Services Automobile Association (USAA) integrated marketing, communications and media after a company review.In addition to Razorfish, the team includes Saatchi & Saatchi, MSLGroup, Mediavest|Spark and Prodigious. The team will be responsible for creative and content development, marketing, advertising and media buying, social media, corporate responsibility, PR and issues and crisis management.USAA’s previous agency partners work will be transitioned to Publicis Groupe by the end of the first quarter of 2017, except for WME/IMG, which will continue working on sponsorship-related activities.USAA, headquartered in San Antonio, Texas, spent about US$135 million on U.S. measured media in 2015, according to Kantar Media.

 

 

 

  • Medical Alert

medical_alert-twitter-icon_400x400Harmelin Media has also been appointed media planning and buying agency for Medical Alert, a long range personal and medical alarm. Harmelin Media will design Direct Response TV campaigns in an effort to increase orders across multiple products.

 

 

 

 

 

  • NESTLÉ® LA LECHERA®

cughnunwaae6ozxLast October 11 commemorated Dulce de Leche Day and NESTLÉ® LA LECHERA® invited consumers to join the celebration by creating special moments for their loved ones inspired by Dulce De Leche and sharing recipe creations via social media platforms with the hashtag #DulceDeLecheDay.     The versatility of this ingredient can transform your favorite recipes, from sweet treats like a Dulce de Leche cheesecake or alfajores, to innovative savory creations like Dulce de Leche glazed ham or seared scallops with Dulce de Leche mole sauce. For more NESTLÉ® LA LECHERA® Dulce de Leche recipe ideas consumers are invited to visit Nestle’s El Mejor Nido and follow La Lechera’s FacebookPinterest and Instagram pages.

 

 

 

 

  • Chipotle

proxyChipotle Mexican Grill is rolling out a weekly show on Snapchat called “School of Guac” to target 13-24-year-old college students. The show is hosted by young performer Lorena Russi with a The Daily Show-like setup. Each minute-long episode is after-school special meets variety show meets satirical news program. Vice-owned agency Carrot Creative worked with Chipotle to create it.Chipotle plans to roll out 10 episodes of “School of Guac” first.

 

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What: The Hispanic Public Relations Association (HPRA) has revealed the winners of the 2015 National ¡Bravo! Awards, hosted by Laura Stylez last thursday, October 8 at the Lotte New York Palace Hotel in New York City.
Why it matters: Winners included Balsera Communications, Cohn & Wolfe, Conill, d expósito & Partners, Havas FORMULATIN, Havas PR North America, SWAY PR and Telemundo.Mike Fernandez, Corporate Vice President, Corporate Affairs at Cargill, was honored with the ‘Pioneer of the Year’ Award.

credit: Getty Images
credit: Getty Images

The Hispanic Public Relations Association (HPRA) has revealed the winners of the 2015 National ¡Bravo! Awards held for the first time at the Lotte New York Palace Hotel in New York City.Hosted by Laura Stylez, co-host of New York’s most successful morning radio drive show on HOT97, the 2015 HPRA National ¡Bravo! Awards ceremony was held on Thursday, October 8.

The HPRA National ¡Bravo! Awards are one of the most prestigious awards in Hispanic communications recognizing the industry’s finest campaigns across several categories including: automotive, technology, sports, digital, non-profit and integrated marketing communications, among others.

Winners included:  Balsera Communications, Cohn & Wolfe, Conill, d expósito & Partners, Havas FORMULATIN, Havas PR North America, SWAY PR and Telemundo.

“Congratulations to all the winners for contributing superb work to the Hispanic public relations industry,” said Andy Checo, President of HPRA’s National Board.  “As we continue to advance the practice of Hispanic public relations, we are proud of providing a platform for our work to be recognized and celebrated.”

The winning agencies for the 2015 HPRA ¡Bravo!  Awards recognizing the best public relations and marketing campaigns from across the country were:

  • Technology Campaign of the Year: COHN & WOLFE INFUSE
  • Healthcare & Nutrition Campaign of the Year: BALSERA COMMUNICATIONS FOR UNITEDHEALTHCARE THE PRESS EFFECT: LEVERAGING MEDIA TO EDUCATE LATINO POPULATIONS ABOUT HEALTH
  • Fashion & Beauty Campaign of the Year: HAVAS PR NORTH AMERICA FOR MEDIA MAKEOVERS BY JCPENNEY’S ESCUADRÓN GLAM.
  • Public Education Campaign of the Year: COHN & WOLFE INFUSE FOR COLGATE’S “ORAL HEALTH MONTH”
  • New Product Launch Campaign of the Year:  SWAY PUBLIC RELATIONS FOR THE 2015 HYUNDAI SONATA MEDIA INTRODUCTION
  • Food & Beverage Campaign of the Year:  HAVAS FORMULATIN FOR NESTLÉ LA LECHERA AND PATI JINICH.
  • Integrated Marketing Campaign of the Year: CONILL FOR TOYOTA MÁS QUE UN AUTO
  • Media Event Campaign of the Year: TELEMUNDO FOR THE 2015 BILLBOARD LATIN MUSIC AWARDS
  • Sports Campaign of the Year: HAVAS PR NORTH AMERICA FOR JCPENNEY: INSPIRACIÓN EN EL JUEGO BONITO
  • Digital Campaign of the Year: TELEMUNDO FOR THE SUPER SERIES LAUNCH OF “DUEÑOS DEL PARAISO”
  • Internal Communications Campaign of the Year: HAVAS FORMULATIN FOR MI PUEBLO EMPLOYEE ENGAGEMENT CAMPAIGN
  • CSR Campaign of the Year:D EXPÓSITO & PARTNERS FOR CHILD HUNGER ENDS HERE CON AGRA FOODS
  • Public Affairs Campaign of the Year: BALSERA COMMUNICATIONS FOR NATIONAL HISPANIC LANDSCAPE ALLIANCE’S JUAN IN A MILLION: ADVOCATING FOR THE NATION’S HISPANIC LANDSCAPE WORKFORCE
  • Non-Profit Campaign of the Year:D EXPÓSITO & PARTNERS FOR THE AARP CAREGIVING CAMPAIGN 
  • Multicultural Campaign of the Year: COHN & WOLFE INFUSE

Mike Fernandez, Corporate Vice President, Corporate Affairs at Cargill, was honored with the inaugural ‘Pioneer of the Year’ Award. Below, a video of Fernandez sharing a special message with Bravo! Awards attendees:

HPRA 2015 "Pioneer of the Year" Awardee

Our 2015 "Pioneer of the Year" Awardee, Cargill's Corporate Vice President of Corporate Affairs, Mike Fernandez shared a special message with Bravo! Awards attendees. The award was accepted by his friend, Wells Fargo's Head of Corporate Communications, Oscar Suris. Here is what Mr.Fernandez had to say… #HPRABravoAwards

Posted by HPRA USA on Monday, October 12, 2015

The 2015 HPRA ¡Bravo!  Awards were made possible thanks to Platinum sponsors Coca-Cola and Time Warner Cable; Silver sponsor Moet Hennessy USA; and Bronze sponsors Delta Air Lines, Ogilvy Public Relations, PR Newswire, Toyota and United Healthcare.

Judges for the 2015 HPRA National ¡Bravo!  Awards were comprised of senior public relations and marketing professionals across the agency corporate and brand levels.

 

Publicis Group and Omnicom agreed to merge and the combined global Advertising Holding is expected to be called Publicis Omnicom Groupe. The merger has important implications for the Hispanic advertising and marketing sector. Publicis Omnicom Groupe will have more than 60% of Hispanic Media Buying Power as both Publicis and Omnicom manage some of the largest Hispanic media buying and planning accounts (see Table below).

Publicis OmnicomAlready before the merger Publicis combined agencies had by far the largest media buying power in the Hispanic market. The merger announced yesterday adds Omnicom’s media agencies OMD Multicultural and Bromley to the new group. Calculated by client billings, the new combined Publicis-Omnicom entity will have a 61.1% media buying power among the top 16 Hispanic media buying agencies.

 

Omnicom and Publicis Agencies among Top 16 Hispanic Media Buying Agencies

Agency

Group

Key Clients

2012 Revenues (in US$ million)

Tapestry

Publicis

Gilette, Novartis, Procter & Gamble, Burger King,  Red Lobster

20.5

MV/42

Publicis

P&G, Post Foods, CoverGirl, Olay, Kraft, Continental, Wrigley

18.5

Conill

Publicis

 T-Mobile, Toyota

7.6

ZO  Multicultural

Publicis

Sonic, Verizon Wireless, Pizza Hut , Denny’s, General.Mills

8

Bromley Comm.

Publicis (49%)

Coors, Western Union, Telefonica, NBA

4.1

Total Billings Publicis

58.7

Latinworks

Omnicom (49%)

Domino’s Pizza, Kimberly-Clark, Lowe’´s

4.2

OMD Multicultural

Omnicom

 State Farm,McDonald’s, HR&Block

8.6

Total Billings Omnicom

12.8

Combined Billings

71.5

Share of Top 16 Hispanic Media Agencies

61%

Source: AdAge estimates and Portada Interactive Directory of Media Buyers

 

Creative Services

In terms of creative agency services, Omnicom agencies do have higher billings than Publicis agencies in the Hispanic market. Combined billings of both groups amount to US $134.1 millon

Omnicom and Publicis Agencies among Top 50 Hispanic Advertising Agencies

Agency

Group

2012 Revenues (in US$ million)

Conill

Publicis

26.6

Lapiz USA

Publicis

12.6

Bromley Communications

Publicis

10.5

Moxie

Publicis

6.2

Total Publicis Agencies

 

55.9

Latinworks

Omnicom

29.7

Alma

Omnicom

19.3

Dieste

Omnicom

18.7

Velocidad

Omnicom

10.5

Total Omnicom Agencies

 

78.2

Source: AdAge estimates and Portada

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T-Mobile just announced an expansion of its newly acquired Metro PCS to 15 markets, some of them heavily populated by Hispanics in Texas and California. AT&T recently acquired Leap Wireless (Cricket) and will strengthen and expand the Cricket brand. These wireless subscriber acquisition wars bode well for increased Hispanic Advertising expenditures. The wireless category is already among the top categories in Hispanic marketing.

T-MobileThe “wars” between wireless carriers to acquire subscribers are intensifying. T-Mobile bought Metro PCS back in May. Metro is becoming a prepaid arm for the newly minted T-Mobile US (though it still offers prepaid under the T-Mobile brand), much like Virgin Mobile and Boost Mobile serve as Sprint’s prepaid
T-Moblie just announced  that it will expand Metro PCS footprint into 15 regions where it has never offered service before.

  • Baltimore, MD
  • Birmingham, Ala.
  • Cleveland and Akron, Ohio
  • Corpus Christi, Texas
  • Fresno, Calif.
  • Houston, Texas
  • Memphis, Tenn.
  • New Orleans, LA
  • Rio Grande Valley, Texas
  • San Antonio and Austin, Texas
  • San Diego, Calif.
  • Seattle and Tacoma, Wash.
  • Tallahassee, Fla.
  • Toledo and Sandusky, Ohio
  • Washington, DC

Of the above cited regions, several are heavily Hispanic particularly four regions in Texas  and the two markets in  California. UPDATED: Conill is T-Mobile’s media buying and planning agency. It is not clear yet whether it will also will take over the Metro PCS business.

AT&T Leap Wireless

In July AT&T acquired Leap Wireless (the owner of the Cricket  brand). As part of the deal, AT&T will be acquiring all of Leap’s towers, stores, and all 5.3 million of their subscribers, increasing AT&T’s subscriber count  from 107 million subscribers to 112 — still just behind Verizon in the battle for the biggest US carrier.

This gets us into those Leap markets now, arriving months in advance of AT&T,” MetroPCS Chief Operating Officer Tom Keys, told Bloomberg.

How the Wireless Subscriber Acquisition Wars impact Hispanic Advertising

Marketer/Media Agency

2012 Hispanic Advertising Expenditures (in US $ Millions)

Place in Overall Hispanic Advertiser Ranking

1. T-Mobile (Conill)

109.8

3

2. Verizon Communications (Zenith-Multicultural)

93.7

5

3. AT&T (GroupM-MediaCom)

92.5

6

4. Sprint (Digitas)

71.1

15

Source: Kantar Media and Portada

 T-Mobile was the third largest advertiser in the Hispanic market in 2012 with a US$ 110 million, according to Kantar Media. AT&T was the sixth largest with US$ 92.5 million in advertising expenditure. (Other Wireless market players include Verizon Communications on the fifth place (US$ 93.7 million)  and Sprint (US$ 71.1 million) on fifteenth place.

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U.S. number-four operator T-Mobile USA launched the GoSmart prepaid mobile brand  nationwide.  The launch signals a new entrant into the nationwide prepaid space.  The Hispanic population is an important customer in the prepaid space.  The GoSmart offering is now available at more than 3,000 wireless reseller stores around the country.   T-Mobile has been trialing the service since December and has signed up “tens of thousands” of customers. “It’s beat our projections pretty handily,” Doug Chartier, senior vice president of marketing for GoSmart, told Reuters.

Metro PCS merger

Mobile phonesThis is one of the first major initiatives of  T-Mobile after it announced its plans to merge with regional player  Metro PCS last year. The merger has still to be approved by U.S. regulators. T-Mobile  is a top 15 Hispanic market  advertiser. In 2011 it invested US$ 71.3 million in Hispanic network TV advertising. Conill is T-Mobile’s Hispanic Advertising Agency.