A summary of the most relevant consumer insight research in the U.S. and U.S. Hispanic markets. If you’re trying to keep up with the latest happenings, this is your one-stop shop.
- According to a new survey of 983 U.S. consumers from custom signage provider Signs.com, the four most frequently shopped online retailers for Baby Boomers, Gen X, and millennials are Amazon, Walmart, eBay, and Target. Discrepancies start at the fifth spot: Kohl’s for Baby Boomers, Costco for Gen X, and Best Buy for millennials. However, there are clear discrepancies by generation in online grocery shopping. Thirty-four percent of millennial respondents have used online grocery delivery, compared to 25% of Gen X and 22% of Baby Boomers.
- Research from Counterpoint’s U.S. Smartphone Sales by City Tracker shows 5G smartphone sales in over 10 cities in May despite Verizon only launching 5G services in Chicago and Minneapolis. While Chicago did show the highest concentration of sales, it represented just over 5% of total 5G smartphone sales according to data collected across millions of sales data points during May.
- Global management consulting firm A.T. Kearney has published a study which looks into consumer knowledge and experience of various emerging in-store technologies. The 2019 Consumer Retail Technology Survey found that while 75% of consumers are aware of at least one retail technology, only 33% have experienced any. The survey focused on five critical technologies emerging in physical stores: augmented reality, mobile point of sale, cashierless checkout, interactive screens, and 3D printing.
- According to “The Amazon Prime Day Effect: Consumer Anticipation and Excitement Grows in 2019,” a survey of about 2,600 consumers in the U.S., U.K., France, and Germany from Periscope By McKinsey, 66% of respondents are either excited or eager for Prime Day and 70% or more across all four countries expect to participate.
- According to a consumer survey of 1765 people by Hub Entertainment Research, 23% of respondents indicated they would drop Netflix if the service began running commercials. With 60 million subscribers in the United States, that would mean a loss of approximately 14 million users.
- A new Morning Consult report digs into the values, habits, aspirations, politics, and concerns shaping Gen Z, and the ways they differ from the generations that came before them. The report uses data from nearly 1,000 interviews with 18-21 year-olds. Making money and having a successful career are the two most universally important life goals for Gen Z adults – more than pursuing friends, family, or hobbies. About a quarter of Gen Z adults (23%) say being famous is important to them – eight points higher than millennials and 15 points higher than Gen X.